One of the great things about the internet is that it has leveled the playing field when it comes to competing with the big boys. You have one shot at making a good first impression. With a well-designed site, your small operation can project the image and professionalism of a much larger company. The inverse is also true. We’ve seen many big company websites that were so badly designed and hard to navigate that they completely lacked professionalism and credibility. Good for you, too bad for them.
If you’re a one man show, or a corporate giant; if you don’t have a website...your losing business to other companies that do.